You can call us at 413-755-475, email us at ssc@haierso.com, or visit our office in-person to schedule an appointment.

Yes. Whether you’ve just started, are in the middle of, or have finished your writing assignment, you can receive help.

You have the option between online or in-person, depending on the availability of the tutor.

Students can schedule three appointments a week with a tutor for up to one hour each appointment.

Yes, as long as the tutor you are requesting is available, you can work with them as many times as you need. 

For remote appointments, we encourage students to have their cameras on whenever possible as it is easier when reviewing your work. If having your camera off makes you most comfortable please let your tutor know.

Yes, tutors are here to help with both APA and MLA to ensure your assignment meets the required formatting.

No, tutors are only permitted to correct the format of your writing, so they cannot tell you whether an answer is correct or not.

Tutors share only what students give permission to share such as specific topics discussed in the session. Sharing with faculty shows them that you are serious about doing well in their course.

The Writing Center can help with all aspects of writing such as (research papers, case studies, and subjects such as History, Science, and more). Please specify the assignment and subject when booking your appointments.

• One-on-one with tutor
• Ability to screen share 
• Use of on-screen annotation or drawing 
• Ability to work through Google Doc 
• Both parties should have this open to collaborate
• Camera on whenever possible
• This helps to facilitate nonverbal communication which can be more informative at times
• This will also allow you to feel more of a human connection with your tutor 

• Find a quiet and comfortable place to work
• Preferably alone so there are no distractions.
• Establish your working area with minimal distractions
• If possible ask others to leave the room 
• Turn off music/televisions 
• Do your best to avoid answering your cell phone whenever possible
• Make sure you test your video/lighting/and sound prior to the session 
• Test headphones ahead of time if you use them

• Open your assignment instructions.
• If you’ve started your assignment, keep it open so that it’s easy to turn to.
• Have any draft of your assignment ready to be shared for collaboration
• Prepare questions and concerns you have before a session.
• These can be broad or vague ideas to get started at first
• Examples
• “What should my outline contain?”
• “How do I write a thesis statement?”
• “Can you help me understand the assignment criteria?”